Winter Weather

During winter weather conditions, motorists are cautioned this could create slippery roads. These conditions could also create power outages in our area. There will be a high demand for electricity and power outages could occur. In preparation, please keep the following items in mind:

-Keep phones and laptops charged in case of an outage.

-Have plenty of food, water, medicine, batteries and flashlights on hand.

-Stay safe from carbon monoxide by making sure you always run your car in a well-ventilated space, such as an open garage, and only operate a generator outside.

-Check on friends, family and neighbors, especially those who are most vulnerable to extreme temperatures.

-Don’t forget about pets and livestock. Make sure they have access to water that will not freeze and that they have a warm place to take shelter.

-Per Duke Energy, always stay away from fallen or sagging power lines.

Protect yourself from the cold by:

-Wearing several layers of loose fitting, lightweight clothing rather than one layer of heavy clothing.

-Mittens are warmer than gloves, and always wear a hat and scarf if possible.

-Keep your car fueled to avoid ice in the tank and fuel lines.

You can protect the pipes in your home by doing the following:

-Allow indoor plumbing fixtures to drip to allow water to trickle through pipes and stop freezing.

-Disconnect garden hoses from outdoor spigots

-Unplug automatic lawn sprinkler systems

-Insulate pipes in unheated parts of your home

-Locate your water shut-off valve in the event of a burst pipe

-If your pipes do freeze, you can open faucets slightly, turn off your home water supply, turn up the heat in your house, wrap frozen pipes with towels soaked in hot water; or contact a plumber for help.

Here is some important information for local utilities:

Duke Energy: Report outages at 1-800-POWERON (1-800-769-3766). You may also report outages or view current outages at www.duke-energy.com/outages , in the Duke Energy app or text OUT to 57801.  You can also follow Duke Energy on Facebook and Twitter. 

York County Natural Gas:  For concerns about service, call (803) 323-5304 during normal working hours (8am-5pm) or call the after-hours line at 866-201-1001. Visit Winter Weather Advisory | York County Natural Gas Authority (ycnga.com) for more information. 

York Electric Cooperative: If you experience a power outage, please call PowerTouch at 1-866-374-1234 or text OUTAGE to 352667 (your cell phone number must be listed on your member profile for this feature to work). For more information, visit Storm Center — York Electric Cooperative, Inc.

Fort Mill Utilities (Water and Sewer) Department: To report a water leak or sewer problem, please call 803-547-7158 or visit Utilities | Fort Mill, SC (fortmillsc.gov).

Fort Mill Police Department: To report issues, please call the police department dispatch line at 803-547-2022. For emergencies, please call 911. 

As always, please keep an eye on our Town social media and website for further updates.