The Town of Fort Mill is excited to welcome the public for all customer service needs at our new Town Hall at 205 N. White St. beginning Jan. 12, 2026.
Our Planning, Development Services and Customer Service and Utility Billing departments are now located at the new Town Hall building, and our Annex at 200 Tom Hall St. is now closed.
Starting today, the public can visit the new Town Hall building for the following:
• Water & Sewer Utility Payments
• Business Licenses
• Building and Zoning Permits
• Court Payments
• Parks & Recreation Registration and Payments
Just a reminder, that in addition to paying in person, customers can also pay their utility bills online, by mail, by phone, through bank draft or by using our drop box at Town Hall. For full details,
click here.
To access the new Customer Service area, customers can park in the lot off McCammon St. Find the double doors located in between the Town seal and Police Department signs, enter the lobby and take your first right down the hallway. The new Customer Service center will be on your left.
Customers can drop their payments in the drop box inside the new Town Hall. Payments dropped off after 8:30 a.m. each day will be credited for the next business day. The drop box is located along the right-hand side wall in between the first and second set of double doors accessible from the parking lot. Just a reminder, the old drop box at the Annex building is now closed.
We look forward to welcoming our community to our new Town Hall and continuing to provide the high level of customer service our team proudly delivers every day.