UPDATE AS OF 12:45 p.m. 8/17/22: BOIL WATER ADVISORY ENDED- The Town of Fort Mill has just received the results of its water samples, which show that no contaminants were found and the Fort Mill Water System complies with all state and federal regulations. Therefore, the Boil Water Advisory has ended and residents are free to use their water as normal, including for drinking or cooking purposes. There is no need for residents to flush any holding tanks or water heaters, though we suggest emptying any ice makers that collected ice during the boil water advisory timeframe.
As a result of the water main break and intense flushing program, customers may notice some discoloring in the water at their faucets. Faucets can be flushed for five minutes to clear anything remaining in the lines including possible air pockets. For any questions, please contact (803) 547-7158.
UPDATE AS OF 5:45 p.m. 8/16/22: The Town of Fort Mill remains under a Boil Water Advisory this evening. Tests were taken at six different locations throughout the water system this morning and samples are being examined by an independent lab. Results are expected by noon tomorrow (Wednesday, Aug. 17). If results come back that the water meets all state and federal requirements, then the Boil Water Advisory will be rescinded immediately. The Town will make the media aware, as well as update the Town website and social media accounts. While it is unlikely that anything found its way into the system, should the lab results show that the water still does not meet state and federal requirements, then the Town will repeat this process by flushing the system and testing again. This process will continue until testing meets the required guidelines. Stay tuned to your local media outlets and the Town website and social media for more information.
For information about what you should do during a Boil Water Advisory (including whether you can shower, wash dishes or do laundry), please visit the FAQ on our Utilities Department website at https://fortmillsc.gov/525/Boil-Water-Information.
For information about affected areas and other news updates, please visit https://fortmillsc.gov/CivicAlerts.aspx?AID=345.
UPDATE AS OF 9:30 a.m. 8/16/22: The Town of Fort Mill issued a Boil Water Advisory at 5:15 p.m. on Monday, Aug. 15. Fort Mill Utilities staff have been busy flushing the affected water system since pressure was restored yesterday afternoon. Tests have been taken by an independent lab and results are expected within 24 hours from now. If results come back that the water meets all state and federal requirements, then the Boil Water Advisory will be rescinded. The Town will make the media aware, as well as update the Town website and social media accounts. While it is unlikely that anything found its way into the system, should the lab results show that the water still does not meet state and federal requirements, then the Town will repeat this process by flushing the system and testing again. This process will continue until testing meets the required guidelines. Stay tuned to your local media outlets and the Town website and social media for more information.
Aug. 15, 2022- The Town of Fort Mill experienced another water pressure reduction on Monday, Aug. 15, 2022, this time caused by York County contractors working on the Pennies for Progress project on the Southern Bypass. Town Water crews responded to the scene and repairs are now complete.
Full water pressure should be restored soon, though a boil water advisory has been issued for the following area: The Fort Mill Water System east of US Hwy 21. The area includes the Fort Mill Bypass, South Dobys Road east to Riverchase, and northeast to the Steele Street and Springfield Parkway intersection. Specific neighborhoods that have been affected include: Ardrey Acres, Avery Lake, Dominion Bridge, Enclave at Massey, Fort Mill Housing Authority, Friendfield, Harris Street Area, Huntington Place/Copper Creek, Jackson Street Mill Hill Area, Jones Branch, Kimbrell Crossing, Massey, McKendry, Nims Village, Oakland Pointe, Old Orchard, Paradise, Pecan Ridge, Riverwood, Sandy Pointe at Sutton, Savannah Place, Spratt Street Area, Spring Branch, Stirling Heights, The Forest, The Meadow, The Preserve at River Chase, Waterside at the Catawba, Well Ridge, White Grove, Whiteville Park.
Not included is west of US Hwy 21 including Kingsley and Masons Bend. Also please note that the Orchards and Springfield neighborhoods are not affected as they are not served by the Town of Fort Mill.
During a boil water advisory, the water system may be contaminated and the Town advises residents in the affected area to boil their water for one full minute before drinking or cooking. Also, any ice made from the water which has not been boiled should not be used for drinking purposes. For more information about what to do during a Boil Water Advisory, please visit our Utilities website at https://fortmillsc.gov/525/Boil-Water-Information.
We ask that customers not use their irrigation systems at this time to help lessen the strain on the water system.
For any questions, please call the Town of Fort Mill’s utility line at (803) 547-7158.
This is the fourth water pressure reduction incident this summer involving outside contractors. The first two were caused by electric power line work conducted by Pike Inc in the Doby's Bridge Road area and the last two in the southeastern side of Town were caused by York County road work on the Southern Bypass.
“We continue to appreciate our customers’ patience as we work to address these issues,” said Town Manager Davy Broom. “As always, our Town crews have responded efficiently to serve our customers’ needs.”