Just a reminder that our Town Hall Annex, at 200 Tom Hall St., is now closed to the public as our Planning, Development Services and Customer Service and Utility Billing departments all begin their move to the new Town Hall building at 205 N. White St.
The following services will not be available today: in-person utility payments, new service activations, utility terminations, or any Planning and Development Services needs.
Beginning Jan. 12, the public will visit the new Town Hall building for all Customer Service needs, including:
- Water & Sewer Utility Payments
- Business Licenses
- Building and Zoning Permits
- Court Payments
- Parks & Recreation Registration and Payments
Just a reminder, that in addition to paying in person, customers can also pay their utility bills online, by mail, by phone, through bank draft or by using our drop box at Town Hall. For full details, visit https://www.fortmillsc.gov/414/Billing-Customer-Service.
To access the new Customer Service area on Jan. 12, customers can park in the lot off McCammon St. Find the double doors located in between the Town seal and Police Department signs, enter the lobby and take your first right down the hallway. The new Customer Service center will be on your left.
As a reminder, the last date to use the Utility Payment drop box at the Town Hall Annex building is Jan. 8. Beginning Jan. 12, customers can drop their payments in the drop box inside the new Town Hall. Payments dropped off after 8:30 a.m. each day will be credited for the next business day. The drop box will be located along the right-hand side wall in between the first and second set of double doors accessible from the parking lot.
We look forward to welcoming our community to our new Town Hall and continuing to provide the high level of customer service our team proudly delivers every day.